Build Your Territory. Grow Your Income. Connect Your Community.

Winston Salem and Statesville, NC and Surrounding Areas

We are expanding our fiber internet network and are looking for motivated sales professionals who enjoy meeting new people, building relationships, and taking ownership of their income.

As an Outside Territory Sales Representative, you will introduce homeowners to the benefits of high-speed fiber internet and mobile services while helping neighborhoods gain access to faster, more reliable connectivity.

This is a high-activity outside sales role where success comes from developing relationships in the community, consistently creating new opportunities, and building your own territory.

If you enjoy being out in the field, meeting homeowners face-to-face, and controlling your earning potential, this is an outstanding opportunity to grow your career.

What You’ll Do

• Develop and grow your assigned territory by introducing homeowners to fiber internet and mobile services
• Meet with residents in person to understand their connectivity needs and recommend the best solutions
• Build relationships through neighborhood outreach, community events, and homeowner associations
• Maintain a strong sales pipeline through follow-ups, referrals, and territory development
• Utilize phone, text, and email to stay connected with prospects and customers
• Represent a company known for outstanding service and backed by 1,900+ Five-Star reviews

What Success Looks Like

Successful representatives treat their territory like their own small business.

They consistently meet homeowners face-to-face, build strong neighborhood relationships, and create opportunities through referrals and community connections. Top performers combine strong communication skills with consistent activity and a competitive drive to win.

Typical Earnings

This role offers competitive base pay plus uncapped commissions, however this is a performance-oriented sales role.  Team members are expected to generate enough revenue to support their position and drive meaningful growth for the company,

First-year representatives typically earn $70,000 – $110,000, depending on performance. Top performers in established territories can exceed $130,000+ annually.

Your income grows as your territory grows.

What We’re Looking For

• Sales experience preferred, particularly in outside sales, telecommunications, home services, or business development
• Strong communication and relationship-building skills
• Self-motivated with the ability to manage your own schedule and territory
• Comfortable initiating conversations and meeting new people daily
• Organized and able to manage a sales pipeline using CRM tools
• Coachable with a strong desire to improve and succeed
• Valid driver’s license

What We Offer

• Competitive base salary plus uncapped commission
• Company vehicle
• Supportive team environment with ongoing training and development
• Opportunity to build and grow your own sales territory
• Comprehensive benefits including no medical deductible or co-pay
• Up to 9% company-paid 401K contribution

Hiring Process

As part of our professional hiring process, selected candidates will complete a brief sales profile designed to help us understand natural sales strengths and ensure the role is a strong mutual fit.

Yadkinville, NC 

⏰ Tuesday–Saturday, 9am–6pm

Hybrid: Work from the office and from home each week 

Are you passionate about helping people, solving problems, and creating exceptional customer experiences? Zirrus is seeking a Customer CARE Specialist who brings empathy, accuracy, and a commitment to excellent service—while embodying our CARE values: Communication, Accountability, Responsiveness, and Empathy.

If you enjoy fast-paced problem-solving, and love making a meaningful impact, this role is for you.

�Premium Benefits Package

• Medical Benefits — $0 Deductible & $0 Copay
• 401(k) with up to 9% Company Contribution
• Competitive compensation
• Leadership impact across the organization
• A culture that values innovation, collaboration, and continuous improvement

What You’ll Do

As a Customer CARE Specialist, you will:

• Deliver outstanding customer support via phone, chat, and email
• Assist customers with billing questions, payments, account updates, and service inquiries
• Use a one‑call resolution mindset to solve problems efficiently
• Clearly explain invoices, proration, fees, and policies
• Identify customer retention opportunities and apply effective save strategies
• Recommend appropriate products and services
• Document customer interactions in CRM and billing systems with accuracy
• Review mobile orders in the Mobile Review Queue
• Track projects and mobile-related activities in Monday.com
• Support team training and share customer trend insights
• Contribute to a positive, solutions‑focused team environment

�Work Schedule

• Standard Schedule: Tuesday through Saturday, 9:00am–6:00pm
• Hybrid: Work from the office and from home each week

�What You Bring

• Strong written and verbal communication skills
• Ability to actively listen and de-escalate situations
• Strong decision-making and problem-solving skills
• Ability to multitask in a fast-paced environment
• Experience with Microsoft Office and CRM/billing systems

Qualifications

• At least 6 months of customer service experience
• High school diploma required

Why Join Zirrus?

You’ll be part of a company that values its people and the customers we serve. From community involvement to internal growth opportunities, we believe in building connections that last.

If you love helping others and want to be part of a company that truly CAREs—you’ll love it here.

Customer CARE Specialist