Sr. Analyst, QA & Process Improvement

Yadkinville, NC

Job Summary:

Are you ready to be the ultimate champion of process improvement and data integrity? We're on the hunt for a Quality Assurance superstar with a knack for KPI development and data-driven decision-making. If you live and breathe continuous improvement, this opportunity is for you!

Essential Job Functions:

  • Lead cross-functional process improvement initiatives like a boss.
  • Identify and eliminate waste, reduce variation, and improve process flow. Basically, make everything run smoother than a fresh jar of Skippy.
  • Mentor and train other leadership team members in the art of continuous improvement. Spread the wisdom!
  • Coordinate with all departments to ensure QA and compliance standards are met. No shortcuts here!
  • Support the development and monitoring of departmental KPI dashboards to ensure data accuracy and performance tracking. Numbers don't lie!
  • Develop and implement quality assurance frameworks to ensure compliance with internal and external standards. Keep it legit.
  • Conduct root cause analysis and corrective action planning for quality issues. Sherlock Holmes, who?
  • Establish and maintain quality documentation and audit processes. Paperwork, but make it fabulous.
  • Ensure data integrity across operational systems and reporting platforms. Data is king!
  • Analyze large datasets to identify trends, anomalies, and opportunities for improvement. Find the hidden gems.
  • Collaborate with the Leadership team and other business units to enhance data governance and reporting accuracy. Teamwork makes the dream work!
  • Design and implement performance metrics and dashboards to monitor operational efficiency. Keep an eye on the prize.
  • Translate business goals into measurable KPIs aligned with strategic objectives. Goals, meet reality.
  • Provide actionable insights and recommendations to senior leadership. Be the oracle.

Knowledge, Skills, and Abilities:

  • Strong analytical skills with proficiency in tools such as Co-Pilot/Chat GPT/Grok, Power BI, Excel, or SQL.
  • Excellent communication, facilitation, and leadership skills.
  • Proven track record of leading successful process improvement projects.
  • Ability to mentor and train other team members in continuous improvement practices.
  • Strong understanding of quality assurance frameworks and compliance standards.
  • Ability to conduct root cause analysis and develop corrective action plans.
  • Strong data analysis skills and ability to identify trends and opportunities for improvement.
  • Ability to collaborate with various departments and enhance data governance and reporting accuracy.

Education and Experience:

  • Bachelor’s degree in finance, Business, Economics, or related field (Master’s preferred).
  • 5+ years of experience in process improvement, quality assurance, or operational excellence roles preferred.

Benefits:

  • Enjoy great benefits with no deductible or co-pay. Your health is our priority!
  • Up to 9% 401K Employer Contributions. We invest in your future!

"Join Zirrus, where innovation meets opportunity! Experience a workplace that values your growth, offers unbeatable benefits, and invests in your future. At Zirrus, you're not just an employee; your part of a family dedicated to excellence and continuous improvement. Let's soar to new heights together!"