🚀Now Hiring: Director of Information Technology 

Location: Winston Salem, NC 

Zirrus is looking for a visionary Director of Information Technology — a hands‑on technical leader who thrives on innovation, collaboration, and building high‑performing teams. If you’re driven, strategic, and ready to shape the future of managed IT services, this role is for you.

🎆Why You’ll Love Working at Zirrus

Premium Benefits Package

• Medical Benefits — $0 Deductible & $0 Copay
• 401(k) with up to 9% Company Contribution
• Competitive compensation
• Leadership impact across the organization
• A culture that values innovation, collaboration, and continuous improvement

About the Role

The Director of IT plays a critical leadership role, serving as Zirrus’ subject matter expert on technologies that power innovative business solutions. You'll be a driver of strategy, partner with teams across internal and external businesses, lead a revenue generating business unit, and bring best-in-class technology experiences to life.

Essential Responsibilities

• Lead and execute multiple high‑impact projects simultaneously 
• Develop and manage KPIs that drive accountability and results 
• Oversee budgeting, P&L responsibility, and capital planning 
• Support pre‑sales managed IT activities, quoting, and delivery of solutions 
• Serve as advisor between sales, customer success, and implementation teams 
• Develop and refine IT processes and best practices for efficiency and scalability 
• Drive product strategy, vision, and lifecycle for Managed Services (ZTS), including client onsite discovery and implementation 
• Evaluate and enhance IT products and services to elevate customer experience 
• Lead, coach, and develop high‑performing teams 
• Partner with Service Desk Manager and Advanced Support Teams for internal/external IT support excellence 
• Guide costing, documentation, and lifecycle of managed services and special projects 
• Build strong relationships across customers, suppliers, and internal teams 
• Promote innovation, continuous improvement, and high standards 
• Implement new technologies that align with evolving business needs 
• Boost cross‑department communication and team efficiency 
• Manage department commitments to ensure successful outcomes during critical situations 
• Assess project feasibility, costs, and financial requirements 
• Drive continuous improvement across network and service management operations 

What You Bring

• Strategic, long‑range thinker with strong problem‑solving ability 
• Proven leadership and team‑building skills; adept at change management 
• Strong communication and interpersonal skills in all formats 
• Technical aptitude with a passion for continuous learning and innovation 
• Expertise in networking, infrastructure, cybersecurity, disaster recovery, and SLA tracking 
• Experience with VoIP rollouts, routing protocols, and network topologies (MEF preferred) 

Education & Experience

• Bachelor’s degree in business, computer science, or engineering (Master’s preferred) 
• 5+ years of leadership/team‑building experience 
• Background in Infrastructure, Network, Security, and DR design and architecture 
• Proven experience with cost modeling and analysis 
• Experience in Managed IT Services is a strong plus 

Ready to Lead the Future of Technology at Zirrus?

This is your opportunity to make a measurable impact in a growing, forward‑thinking organization. Let’s build what’s next — together.