Supervisor, Retail

Advance, NC

🎉Retail Sales Supervisor

Location: Mocksville, NCEmployment 

Type: Full‑Time, Salaried (Exempt)

Join a growing, customer‑focused team where your leadership can truly make an impact! We’re looking for a Retail Sales Supervisor who is passionate about developing people, driving sales, and creating an exceptional in‑store experience.

If you’re energetic, results‑driven, and ready to lead a retail team to success, this could be the perfect opportunity for you.

What You’ll Do

  • Lead, coach, and motivate a retail team to achieve and exceed sales goals
  • Drive store performance through creative promotions, outreach, and sales initiatives
  • Deliver and uphold an exceptional customer experience
  • Support staff with ongoing training and product knowledge updates
  • Handle escalated customer interactions with professionalism and problem‑solving skills
  • Oversee daily store operations, merchandising standards, and inventory presentation
  • Monitor customer trends to help guide sales and marketing decisions
  • Manage employee scheduling, performance evaluations, and talent development
  • Ensure compliance with store policies, procedures, and operational standards
  • Support additional tasks needed for effective and efficient store operations

Note: This role requires NC Alarm Systems Licensing Board registration (includes background check and fingerprinting).

What You Bring

  • Proven leadership experience in retail or a related sales environment
  • Strong business judgment and decision‑making skills
  • Ability to navigate complex customer service situations with confidence
  • Excellent communication and interpersonal abilities
  • Strong organizational and time‑management skills
  • Ability to negotiate and resolve issues with a customer‑first mindset
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Flexibility to work a variety of shifts, including weekends
  • High school diploma required, BS in Business or related field preferred
  • 3+ years of retail supervisory or comparable sales experience preferred

Why You’ll Love Working Here

We offer a competitive benefits package that supports your well‑being, your future, and your success:

Medical Benefits

  • Medical Health Care Coverage - 0% deductible
  • Medical Health Care Coverage - 0% co-pay
  • High‑quality coverage for you and your family

đź’°Generous 401(k) Program

  • Up to 9% company match
  • A strong way to grow your long‑term financial future

Plus

  • Growth and development opportunities
  • Supportive leadership team
  • A positive, collaborative work environment
  • The chance to make a meaningful impact every single day

🚀Apply Today!

If you're a motivated leader ready to take the next step in your retail career, we’d love to hear from you. Join us and help create an exceptional retail experience in our community.