Zirrus is all about making connections. Connecting customers and businesses to one another… and to the world beyond the Yadkin Valley. Zirrus provides world-class technology in a variety of products and services with one goal in mind: to enrich the community. A community that demands speed and reliability out of our products as well as pride and commitment out of our people. And we deliver on that promise. Because this is not just any community – this is our community. As a local employer, we provide opportunities for advancement, excellent benefits, and a family atmosphere.
Career Opportunities
Job Summary The ZTS Managed Service Provider (MSP) Client Success Manager (CSM) is responsible for ensuring clients achieve their goals and stay satisfied with the MSP's services. This individual acts as a trusted advisor, proactively addressing client needs and building strong relationships to drive client retention and revenue growth. The ZTS Client Success Manager (CSM) is responsible for…
Looking for a New Challenge? Build Something Bigger with Zirrus. You don’t need telecom experience to thrive here—but you do need to know how to turn data into direction and insights into action. Zirrus is hiring a Director of Growth Strategy & Analytics to help us accelerate quality growth. This is a pivotal role where marketing meets finance, insights fuel strategy, and analytics drive every…
Job Summary We are seeking a skilled and dedicated Home & Commercial Security Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing security systems and fire alarm systems for both residential and commercial clients. Your expertise will ensure the safety and security of our clients' properties through reliable and compliant system…
Job Summary: We are seeking a detail-oriented, experienced, personable, outgoing Outside Plant Construction Inspector to join our team. An OSP Inspector will be responsible for monitoring and overseeing all aspects of outside plant construction activities, ensuring compliance with plans, specifications, and regulations. This role requires strong knowledge and understanding of…
Job Summary Regularly performs duties to support all facets of outside plant and mainline constructions. Comprehensive, onsite preparation and installation of outside plant materials such as fiber network, buried cable, splicing vaults, pedestals, repairs, and other associated items. Essential Job Functions Assists OSP crew to assure projects are completed in a safe, cost-effective…
Zirrus is seeking a proactive and dynamic Neighborhood Engagement Specialist to generate interest in our fiber internet services within targeted expansion areas. This role involves engaging directly with residents through door-to-door activities and cold calling, identifying local advocates, and developing innovative strategies to increase awareness and enthusiasm for our high-speed internet…
Job Summary Sell Zirrus products and service offerings by determining the needs of the customer and then presenting a solution that meets their needs. Create energy and excitement in retail around the “sell” of Zirrus offerings. Promote insight into our products, services, plans and technology that directly enhances the customer experience and supports sales growth. Essential Job…
We’re Hiring Technical Support Superstars! Are you someone who thrives on solving problems, loves helping people, and enjoys working in a dynamic, fast-paced environment? If so, Zirrus is looking for you! We’re seeking two Technical Support Specialists who’s ready to bring their tech know-how and customer service skills to the table. In this role, you’ll be the go-to expert for resolving…
Job Summary The Sr. Support Analyst is a technical leader on the IT Service Desk team and reports to the IT Service Desk Manager. This position will be the subject matter expert (SME) for ticket handling responsibilities, including triaging and troubleshooting issues. In this role, you will support the IT Service Desk Manager in training and ensuring the Service Desk follows our defined IT…
Job Summary The Systems Administrator is responsible for the deployment, maintenance, and support of IT infrastructure across both client environments and internal operations. This hands-on role includes systems administration, cloud services, networking, security, and Linux server management. The Systems Administrator also serves as an escalation point for the service desk, providing…
Job Summary The Technical Solutions Engineer plays a key role in pre-sales activities, new client onboarding, and post-sale technical engagement. This position supports the sales team by providing technical validation during the sales cycle and then transitions to a hands-on role during onboarding, configuration, and support. This individual will also work closely with internal teams on IT…